CPV (CRM Pro View)

ObservabilityProUpdated 2026-07-25

Your whole CRM as one live operator console. Three resizable columns of panels: customer intel and full lead history, a reactive inbox of who is waiting on a reply, the notification feed, your outgoing send ledger, live pace and speed to lead, commission, failure tracing, cooldown radar, a response monitor, and inventory search with a full vehicle cheat sheet. Read only, so nothing on this screen can message a customer. Included on Pro and up.

What it does

Your whole CRM as one live operator console. Three resizable columns of panels: customer intel and full lead history, a reactive inbox of who is waiting on a reply, the notification feed, your outgoing send ledger, live pace and speed to lead, commission, failure tracing, cooldown radar, a response monitor, and inventory search with a full vehicle cheat sheet. Read only, so nothing on this screen can message a customer. Included on Pro and up.

CPV (CRM Pro View) is part of JOEY's Live Observability system. No black box. A live control room shows you every call, text, and email as it happens, the current lead being worked, rolling output gauges, and a frame-by-frame view of the dialer in action. If something stalls, you see it and a stale-data alarm tells you, so you are never guessing whether it is working.

Who it is for

Built for salespeople and dealership teams who want observability handled automatically instead of by hand. If you are losing time or missing follow-ups in this part of your day, this is where JOEY takes the load off.

How to use it

  1. Turn it on from your JOEY command room (it runs inside your normal workflow).
  2. Set your pace and guardrails once, then let JOEY work it every shift.
  3. Watch it live in the dashboard and step in any time you want manual control.

In the Live Observability system

See exactly what JOEY is doing, right now, live.

See all Observability features →

Related features

Ready to put JOEY to work?

See pricing, or get started and have CPV (CRM Pro View) running today.

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