Inbound Lead Classification

What it does

Automatically classifies every inbound lead source (ICO, internet, walk-in, referral) and routes to the right workflow.

Inbound Lead Classification is part of JOEY's Lead Intelligence system. JOEY detects new leads the moment they hit your CRM, builds a knowledge base on each one (vehicle, offer, history, intent), and works the entire list every day, not just the top few. It spots buying signals and opt-out language, escalates the hot leads to the top, and makes sure the bottom of your list gets the same attention as the top, so nobody slips through the cracks.

Who it is for

Built for salespeople and dealership teams who want leads handled automatically instead of by hand. If you are losing time or missing follow-ups in this part of your day, this is where JOEY takes the load off.

How to use it

1. Turn it on from your JOEY command room (it runs inside your normal workflow).
2. Set your pace and guardrails once, then let JOEY work it every shift.
3. Watch it live in the dashboard and step in any time you want manual control.

In the Lead Intelligence system

Catches every lead, ranks the hot ones, works them first.

See all Leads features →

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